For immediate support call UAMS Health AR ConnectNow at 1-800-482-9921
Starting the conversation is the first step to ending the stigmas surrounding behavioral health, but finding a provider when and where you need them isn’t always easy. Our whole person approach to healthcare recognizes that mental health is just as important as physical health.
Here, we are sharing resources that can help all Arkansans, regardless of their insurance status. And Arkansas Blue Cross and Blue Shield members can learn more about their behavioral health benefits.
Resources
Stress, anxiety, and depression can be difficult to talk about, but they are more common than many realize. It’s time to talk about it.
Through the AR ConnectNow platform, help is available 24 hours a day, 7 days a week. You don’t need health insurance or a referral to talk to local mental health professionals. By normalizing the conversation about this important, often misunderstood topic, we can foster healthier, happier, more informed and empowered communities.
Call 1-800-482-9921 to speak with a nurse who will complete a safety assessment and assist in getting you connected to support.
About Arkansas Blue Cross' Whole Person Health Approach
Our approach to healthcare acknowledges that health is influenced by many factors, including both physical and behavioral health. There’s a strong link between these aspects, and Arkansas Blue Cross is committed to addressing all the ways lifestyle, behavior, environment and medical history can affect the physical and mental health of those we serve.
We call this a “Whole Person Approach” to healthcare.
Video about Arkansas Blue Cross' Whole Person Health Approach
AR ConnectNow FAQs
If you are experiencing increased stress or other urgent concerns, the AR ConnectNow team is trained to meet your needs. Read these Frequently Asked Questions (FAQs) for more information.
What does AR ConnectNow do?
UAMS Health AR ConnectNow can help with strategies to manage your stress and/or other concerns. They provide virtual short-term therapy and, when needed, can help you find long-term treatment in your area. When you call, the AR ConnectNow team will assess your needs and connect you with a mental health professional.
Do I need health insurance to call AR ConnectNow?
No. Insurance is not necessary to obtain a list of resources in your area for a variety of needs including housing, bill payment assistance, transportation, or long-term mental health providers. Insurance is not necessary to engage in therapy or medication management with AR ConnectNow, however you will be responsible for payment for these mental health services if uninsured. If necessary, AR ConnectNow can connect you to the UAMS Office of Financial Clearance to discuss payment assistance options.
How do I schedule an appointment with AR ConnectNow?
Call. Triage phone lines are open 24 hours a day, 7 days a week. During that call you will complete a safety assessment and will be scheduled for a needs assessment with a Care Coordinator. If you would like to pursue short-term mental health treatment, you will be scheduled with a mental health professional for an intake. All therapy visits are virtual (by video), last one hour, and average around 6-8 sessions during the course of treatment. In order to receive medication management with this program, you must be engaged in therapy with either an AR ConnectNow provider or someone in the community.
When is AR ConnectNow open?
The virtual clinic is open Monday through Friday, 8:00 am to 4:30 pm.
Where can I get more help?
The AR ConnectNow resource center can help with basic needs such as food or shelter. You can complete a Care Guide Request online at https://askarconnectnow.uams.edu/ or call 501-355-6934.
How do I contact AR ConnectNow
Phone: 501-526-3563 or 800-482-9921 | Email: Arconnect@uams.edu