Why Do You Need a Case Manager?
When you or a loved one experience a health issue, you need an advocate- a case manager- to effectively navigate the world of doctors, hospitals, and health insurance on your […]
Recent articles
Help Through Hard Times: Case Managers Provide Vital Support
When Jamie Doss first met his Arkansas Blue Cross and Blue Shield case manager, he was drained- physically and emotionally. Doctors had few answers as to the origin of the […]
Our Case Manager: Helping A COVID-19 Patient Miles Away
When Robin Hughes, R.N., a nurse case manager for Arkansas Blue Cross and Blue Shield, was first assigned to help David*, a member in Minnesota, she didn’t realize the struggle […]
A Hero’s Tale: Coach Mac Took on Life – and Cancer – with Rare Strength
The words landed like an emotional grenade – “stage 4 bladder cancer.” Then Bob McIntosh gathered himself and summoned his legendary strength. He locked eyes with his anguished wife and […]